If you have any queries regarding something returned via CollectPlus, you can contact CollectPlus directly on 01923 601616. We are happy to accept returns back at our Charles Clinkard stores but please be aware that our stores at Boundary Mills or Bradbeers (New Milton and Romsey) are unable to accept back online purchases. Please be aware that whilst we do offer free outgoing postage, we do not cover the cost of returning items Simply click here to find your nearest Collect+ drop off location and to purchase and print off your returns label online. You can now return your order to us via CollectPlus also.

Please ensure your product(s) are in original unworn condition. You are entitled to return your order to any of our stores or to our depot. If you are not completely satisfied with your product(s) we are more than happy to provide a refund or exchange. Our returns policy is within 365 days of receipt. Unfortunately we are unable to offer our full range of delivery options for these products or orders containing these products.ġ) We are able to offer delivery to any UK address or to one of our stores for collectionĢ) We are unable to offer a Collect + delivery, express delivery or international delivery. We are pleased to be able to offer an extended range on our website. Orders are normally delivered within 3 - 5 days on standard delivery. We also offer delivery worldwide (with a few exceptions). Next day delivery is available on selected products, which is highlighted upon a colour and size being selected. We offer free delivery within the UK (excluding Channel Islands) on orders over £40, as well as to any of our stores and CollectPlus locations, all of which are available options on our basket page.

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